Refund policy

We do not accept returns on cosmetics. 

Certain types of items cannot be returned including custom products and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards either.

 

Refunds on cosmetics will only be granted if:

1. Damaged

2. The order is incorrect

Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received your request and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at vitaminyoucosmetics@gmail.com.